Privacy policy

Last updated: May 19, 2026

Globe-Commerce-Direct operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a customized shopping experience (the “Services”). Globe-Commerce-Direct is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What Personal Information Do We Collect or Process?

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot reasonably identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information including name, postal address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, bank account details, payment card information, transaction details, payment method, payment confirmations, and other payment information.

  • Account information including username, password, security questions, account settings, and preferences.

  • Transaction information including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as your purchase history.

  • Communications with us including information you provide when contacting customer support or otherwise communicating with us.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including information regarding your interactions with the Services, including how and when you browse or use the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including through your device, your use of our products or services, your visit to our website, and through cookies and similar technologies.

  • From our service providers, including when they collect or process personal information on our behalf.

  • From our partners and other third parties.

How Do We Use Your Personal Information?

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • To provide, customize, and improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and personalizing your shopping experience.

  • For marketing and advertising purposes, including sending promotional communications by email, SMS, or post and displaying advertisements related to our products or services.

  • For security and fraud prevention, including verifying accounts, detecting fraudulent or malicious activity, and maintaining the safety of our Services.

  • To communicate with you, including responding to inquiries and providing customer support.

  • For legal reasons, including complying with applicable laws, responding to lawful requests, investigating disputes, and enforcing our policies and terms.

How Do We Share Personal Information?

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

  • With Shopify, vendors, service providers, and other third parties that perform services on our behalf, such as payment processing, IT management, data analytics, cloud storage, customer support, fulfillment, and shipping.

  • With business and marketing partners to provide advertising and marketing services.

  • When you request or consent to us sharing your information with third parties, such as for product delivery or social media integrations.

  • Within our corporate group and affiliates.

  • In connection with business transactions such as mergers or bankruptcies, to comply with legal obligations, enforce policies, or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. Information submitted through the Services may be transmitted to Shopify and third parties located in countries outside your own. Shopify may also use data collected through interactions with our store, other merchants, and Shopify to provide enhanced features and services.

For more information about how Shopify uses your personal information and your rights, please refer to Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing any information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We implement reasonable security measures to protect your information, but no method of transmission or storage is completely secure. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information.

  • The right to request deletion of your personal information.

  • The right to correct inaccurate information.

  • The right to data portability.

  • The right to manage communication preferences and opt out of marketing communications.

If you reside in the United Kingdom or the European Economic Area, you may also have:

  • The right to object to or restrict certain processing activities.

  • The right to withdraw consent where processing is based on consent.

You may exercise these rights by contacting us using the information below.

Complaints

If you have complaints regarding how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page along with the revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Email: globe-commerce-direct@t-online.de
Address: Ludwig-Erhard-Straße 18, Hamburg, 20459, Germany