Shipping policy
Shipping Policy
Overview
At Globe-Commerce-Direct, we are committed to delivering your orders quickly, safely, and free of charge.
Shipping Carrier
All orders are shipped via DHL to ensure reliable and fast delivery service.
Processing Time
Orders are typically processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
We aim to deliver all products within 3–4 business days after your order has been processed.
Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as weather conditions, public holidays, customs procedures, or carrier delays.
Shipping Costs
We proudly offer free shipping on all orders. No additional delivery charges will be applied at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with DHL tracking information so you can monitor your delivery status.
Incorrect Address Information
Please ensure that your shipping address is complete and accurate before placing your order. Globe-Commerce-Direct is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact us and we will do our best to assist you in resolving the issue with DHL.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Trade Name: Globe-Commerce-Direct
Email: globe-commerce-direct@t-online.de